Privacy Policy

Casper Academy of Excellence ("we", "us") runs casperacademy.in and offers IELTS, PTE and Communicative English coaching online. This page explains what we collect when you contact us, why, and what you can ask us to do with it.

What we collect

Details you give us: your name, phone number, email, the course you are interested in and any message, when you use our enquiry form, message us on WhatsApp, call us, or fill in a form in one of our Facebook or Instagram ads.
Website usage: pages you visit, the device and browser you use, and how you reached us. We collect this with cookies and similar tools, including the Meta Pixel.

How we use it

To reply to your enquiry and tell you about batches, fees and class timings.
To run your classes, share study material and track your progress if you join.
To measure and improve our ads on Facebook and Instagram, and to show our ads to people who visited our site.

We do not sell your details. We share them only with service providers who help us run the academy (such as WhatsApp, Meta, Google and our web host), and only for the purposes above, or when the law requires it.

Cookies and the Meta Pixel

Our site uses the Meta Pixel, a small piece of code from Meta Platforms. It tells Meta when someone visits our pages or taps our WhatsApp button, so we can see which ads work. Meta may use this together with information it already has about you under its own privacy policy. You can control ad settings in your Facebook or Instagram account, and you can block or clear cookies in your browser.

How long we keep it

We keep enquiry details for up to 2 years after our last contact with you, and student records for as long as we need them to support your studies and meet legal duties.

Your choices

You can ask us to show you, correct or delete the details we hold about you, or to stop sending you messages. Reply "STOP" on WhatsApp at any time, or write to us using the details below.

Contact